Students who have complaints about the policies, procedures and deadlines of an administrative area of St. Mary’s University, or the personal treatment they have received from an administrative area of the University, should contact the appropriate office.
Issues and complaints that cannot be addressed through established University channels should be resolved, if possible, between involved parties. In other situations, students are encouraged to submit complaints to the senior administrator of the department or office.
Reporting Sexual Assault, Dating or Domestic Violence, Stalking, Discrimination or Harassment
Students may use any of the following options to report an act of sexual assault, dating or domestic violence, stalking; discrimination or harassment to the University:
- Call or email the Title IX Coordinator at or firstname.lastname@example.org.
- File in person with a Title IX Coordinator or any Deputy Coordinator:
- Janet Guadarrama
Executive Director of Human Resources and Co-Title IX Coordinator
St. Louis Hall, Room 012
- Tim Bessler, Ed.D.
Vice Provost and Dean of Students
Office of Student Development
Deputy Title IX Coordinator
University Center, Room 232
- Janet Guadarrama
- Fill out the form available at http://www.4ofspades.com/compliance/title-ix/.
- Contact the University Police Department
Academic Integrity and Academic Dishonesty
The dean of the appropriate school (e.g. the dean of the School of Law) is currently the person(s) designated by the president and academic vice president to administer the academic code for all educational activities provided by their respective colleges. For more information on the university’s process for responding to issues of student academic misconduct, please contact the college deans’ office or review the university’s Academic Misconduct Policy.
A grievance is defined as dissatisfaction occurring when a student believes that any decision, act, or omission by a University employee, acting in an official capacity affecting the same student, is illegal or arbitrary, and creates unnecessary hardship. Such grievances may concern, but are not limited to, the following: academic problems; mistreatment by any university employee; wrongful assessment of fees; records and registration errors; and concerns related to student employment. If a student needs assistance regarding the initiation or presentation of a grievance, he or she may review the Student Grievance Policy and contact the following St. Mary’s University staff for assistance:
In line with our Core Values and the Marianist Catholic charism, hazing is an act that goes against the ideas of community and family spirit on the St. Mary’s University campus. Not only is this against the law, but the very act and its outcomes are detrimental to the type of leaders the institution strives to mold and develop. The following areas can receive and respond to reported acts of hazing in our community:
- Office of Fraternity and Sorority Life
Paul Mendez, Coordinator of Student Life
- University Athletics
Marlon Furlonge, Associate Director, Internal Operations and Compliance
- Dean of Students
Tim Bessler, Ed.D. Vice Provost and Dean of Students
- University Police Department
Inappropriate Action or Well-Being of a Student
Students who wish to report an inappropriate action by a fellow student or express a concern about another member of the University student community are encouraged to email the Dean of Students Office or call .
The Dean of Students is part of the Student Life team, which consists of multiple offices working together on a comprehensive array of programs, services, activities and events that facilitate a student’s pursuit of academic achievement and personal growth.
Unsafe Workplace Conditions or Ethical Violations
Students are encouraged to email the Office of Human Resources or call the office at to report any unsafe working conditions or workplace ethics violations they observe within the university community.
The University will not retaliate against a student or employee who in good faith has filed such a complaint, bringing the alleged unlawful policy, practice, or activity to the attention of the University. Any complaint or report of an alleged violation of the University’s Equal Opportunity, Nondiscrimination, Sexual and Other Forms of Harassment Policy shall be handled in accordance with the Equity Discrimination Resolution Process.
The University Ombudsman is a resource for St. Mary’s faculty, staff, students and alumni, offering them a safe haven through which they may be empowered to address conflict constructively. The Ombudsman facilitates conversations and mediation to nurture the community. For more information on this conflict resolution resource, please email the University’s ombudsman Robert (Bob) O’Connor, Ph.D., or call .
All student complaints must first be addressed internally. If the internal resources have been exhausted and the complaint is not satisfactorily resolved, then the student may file a complaint with the regulatory agency in the state where the student is receiving instruction and/or the institution’s accrediting agency.
Texas Higher Education Coordinating Board
Office of the General Counsel
P.O. Box 12788
Austin, Texas 78711
For more information, review THECB Student Complaint information.
Southern Association of Colleges and Schools
Commission on Colleges
1866 Southern Lane
Decatur, Georgia 3033
For more information, visit the SACS Commission on Colleges website.
The Commission on Colleges requests that they be contacted only if there is evidence that appears to support an institution’s significant non-compliance with a requirement or standard.